So the Cablevision install tech came early. Took away my two crapola Altice Mini boxes.
Gave me two good old Samsung cable boxes. Yay!!!!
Sooooooooooooooooooooooo, after yet another phone call to Customer Service when rebooting the cable boxes was to no avail and most of the channels leave me with either a totally black screen or the Err22 message, it was determined that, get this, the problem must rest with the BUILDING wiring and the initial install way back last century didn’t hook up the internal wiring correctly.
Let’s do the Psaki Circle Back on this issue, okay? The install guy asked “where are the wires“? I said how the hell should I know? He found wiring in a concealed box in the hall coat closet then went about searching for a box that brings the signal into the building. He found such a box in the Trash room, where he said it was filled with toggle switches for each apartment, kinda like a Verizon switch box. He thought he was good to go.
I guess not. I do get some channels, but oddball ones, and not even things like News 12 or ABC 7 to watch Jeopardy (which is no great loss these days with the rotating liberal media guests hosts).
Log story short, a service technician, as was explained to me is different than an INSTALL technician, is coming tomorrow between 11 and 2. Meanwhile, I’ve made a stab at contacting the apartment complex Maintenance to get a walkthrough of where the wires are and what the Cablevision guy should know.
Enter Problem Two. Maintenance here is, how should I say, loosey goosey. The phone number in the directory for Maintenance is actually answered by some office peep who thought what I was asking about was too difficult to write down so she said, after my long spiel, I’ll have Maintenance call you. It’ll be interesting to see how long it takes them. Not holding my breath. If I don’t hear back today, I’ll seek them out in person tomorrow morning, and maybe leave THEM another note?? 🤓