Oh yes she did.
My remote and DVR to the cable service weren’t working. I couldn’t access the remote services or set any program to record.
So what did I do? I called Customer Service.
They got the remote to work. BUT GUESS WHAT DOESN’T????
NO TV CHANNELS. Just shoot me for being stupid. Stupid stupid stupid.
I called Customer Service. They tried to ping the box. No luck. He said “we’ll have to schedule a service appointment”.