Last night, after I placed the order for my iPhone 8+ online and realized, too late, that Next Day Shipping and Next Day Delivery are two very distinctly different things, meaning my phone wouldn’t arrive until next week, I opted to press the Chat Now button on Apple’s site to see if I could expedite the phone arrival.
Oh the humor of it all.
Before I could chat, I had to basically tell them everything about me. Name, rank, serial number. Okay, I get that part, they need to know I yam who I yam and not Popeye the Sailor Man but of the 19 minutes and 27 seconds we chatted, maybe one minute was actually answering my questions.
And the longer I waited for the chat person (robot for sure, in Mumbai) to answer my question, the more question marks I put at the end of my sentence!!
I spent a lot of time asking R U still there???
I was trying to ascertain if I could get the phone before Friday. A simple question, so I thought, but it seemed to hang them up.
So, this morning, with no order shipping update, I cancelled the online order and plan to pack up the car and make the long trek over the Andes to Greenwich, CT. They have the 8+ in stock. I have to first call my credit card company to make sure the cancelled order also didn’t leave a pending charge of $800 because most assuredly, if I go to Greenwich and place the identical order, the card will be flagged for fraud, especially two iPhones in 12 hours. I want Citi to know before I go.
The case I ordered has already shipped and will be here today and by day’s end, I will have the phone to go IN the case. I hope. My luck, I’ll get to Greenwich and the bloke right before me will have bought the last 8 Plus.
Fingers crossed. Have a great hump day.