August 27, 2016: With nothing current to blog about, I pulled this post out of the archives, still today, the topic for which I am the most often searched. That, and my good looks! 🙂
The blog post for which I am most often searched is this one, The Case of the Disappearing Pepcid Complete, that ran originally on December 29, 2010. I was even linked in a New York Times article on the subject and since then comments come in, even one as recently as two days ago from Reader Gina.
Lo and behold, Pepcid Complete is back on the shelves December 2012. I have run several posts on Pepcid but this is the original, the first, and the one worth repeating. For reference, the other posts are by date, older to newer:
1. Pepcid Complete: Found (March 25, 2011)
2. Pepcid Complete Missing…Again (September 12, 2011)
UPDATE 12-12-12. PEPCID COMPLETE FOUND……AGAIN!
The ever appearing and disappearing case of Pepcid Complete has reared its cap again. Lost and found. Lost and found. On the shelves. Off the shelves. Mystery. Found last week at my local CVS and Target stores YET, on the Pepcid Complete website, entering my zip code in their Product Locator, it comes up Sorry, we are unable to find PC near you. Seems even J&J doesn’t know their product is available again.
The PC that I found was only the Berry Flavor, not the classic mint that most regular users prefer. And the price – a whopping $21.99 at CVS. My recollection is that is used to be in the $15+/- ballpark. Holler if you are finding Pepcid Complete again and maybe I can get further comment from the peeps at J&J. Stranger marketing I have never known.
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The original post starts below, with updates within the post as I saw the product lost and found and lost and found and…….
BREAKING NEWS: MARCH 25, 2011
UPDATE 01.06.11. I’ve started to notice black market sales of Pepcid Complete, even two through Amazon’s Marketplace, meaning a third-party vendor. A container of the Mint flavor tablets there now going for a pricey $53.00 + $4.99 shipping! The Berry flavor for $63.97 + $4.99 shipping, Another vendor at Amazon’s Marketplace has it for $68.97, with a note that says “EXPIRATION 1/2011 OR BETTER”, whatever that means!! 🙂
One certainly has to wonder where these two sellers got their Pepcid!! I miss it, but not that much.
While not often a victim of indigestion or acid reflux, on those occasions when eating the wrong food (think Rangers-Islanders game!) calls for an instant remedy, the EOS Family uses Pepcid Complete, Mint Flavor. It’s an instant cure, whether at 3am or noon. One chewable. Aaaah.
Starting a few months or more ago, Pepcid Complete began to disappear from the store shelves. Not at CVS. Not at Target. Not anywhere. I had a year-old jar that was precariously empty so I was getting nervous about finding a replacement. I asked at the stores and they didn’t know.
So I called J&J, the parent to the product. I was told on the first call that there was a distribution problem but I asked ‘why, if merely a distribution problem, would all the shelves be empty at every store?” It made me think of the Tylenol incident when they went into stores and bought out all the stock, not wanting to alert a recall. Hmmmm. I didn’t believe for one minute the story of the distribution problem.
Fast forward a bit and while making a quick 1-2 stop at the Bedford Food Emporium, I spied on the shelves ONE container of 50-count Pepcid Complete, Berry Flavor. The label said “New Look” but the price was way off, only $4.99 when any regular user knows the price is $12-15 or more, depending on where you buy it. So I sheepishly asked at the customer service desk if they knew (a) why they had only ONE container, and (b) had they mis-marked the price? As you can imagine, I got no viable answer to either question so I paid my $4.99 and bolted, thinking I had scored quite the deal.
I got it home and noticed that it “shook” rather oddly, like there were alot of little pieces inside. And yep, that was it. 50 tablets in quarters and thirds, as if someone had stepped on it before placing it inside the container. Visions of some angry employee’s idea of retribution were dancing in my head.
So once again, I called J&J. I gave them the lot number and other details and they said there was no recall, nothing they could share with me on how (a) this container came all broken and (b) why the grocery store only had one bottle and (c) why it was priced so wrong.
J&J assured me they were working hard to bring the product back to the shelves. Once again, the party line: distribution problems. I threw away all the bits and pieces, kept the four or five (out of 50) whole tablets and went about my merry way, sure I would find them on my shelves again real soon.
Flash forward to today. I decided, for no real reason, to check the Pepcid website and lo and behold, a “voluntary recall”. But not of the lot numbers on my container. No mention of why they haven’t restocked the shelves. No discussion on their terms of why the product has gone missing.
I am convinced there is a back story here. Something has gone wrong and the folks at J&J are not telling the truth. No product that was as popular as PC would be off the shelves for months.
Anyone else out there with a theory, please add your two cents. I had to buy TUMS today and they are utterly worthless.