Those of us of a certain age grew up watching television in black and white, with either a huge antenna on the roof, or rabbit ears inside.
We got one handful of channels and there was no accompanying cable or Dish bill to be verklempt over. Life was good.
Enter the Crazy World of Cablevision:
A whopping $195 a month. It’s obscene.
As you can see, this month’s bill went up about $8.00. I called to ask why and was told that the price per cable box went up and the DVR service went up too, as well as the nasty Surcharge (more on that further down).
The irony in this increase is that last month, in an effort to save a dime or too, I eliminated $4.95 per month for the faster Wi-Fi, which, as far as I could tell was no faster than what was included, so why pay more? Therefore, I expected my bill to be LESS $4.95, not more.
If you look at the bill you’d say, gee, idiot, get rid of that dopey Optimum Phone – look what it’s costing you.
Let’s back up a year when the bill was about $165/month. I called and asked if there were any deals to be had to keep this long time customer with Cablevision. Here’s where the agent said, ‘if you add Optimum phone, I can LOWER your bill because you’ll be taking the Triple Package.”
I said I have no use for the phone, don’t want the phone, can’t stand that if the Cablevision power goes out, which it does with frequency, so does the ability to use the phone. No thank you.
She said “doesn’t matter, take the package, one time offer, keep your bill from jumping”. Okay.
When that year was up, so too was the deal. I got a letter that said my one year special deal was going to expire and now my bill would be $180+. I called again (they must love me) and I asked if there were any NEW deals to be had. The guy who helped me said “hey lady, do you honestly think you can call every year and expect to get a big savings?”
Um, yes, I said sheepishly…
I used the Cablevision secret word, FIOS, and got switched to another customer service agent who specialized in retaining fed up customers. She threw out another deal, again with the phone, and more channels. I said thanks and moved on.
That made the bill in the $170 range. I have mentally blocked out what brought it from the $170s to the high $180s, just wrote the check and groaned.
NOW, as for that surcharge line item: See …..
No matter what amount of complaining I do, saying I don’t want to pay for someone else’s extra sports fees, Cablevision said it’s a must. Now I see it also says Broadcast TV as well as Sports so I guess I’m subsidizing the people who are using an antenna????
The cable provider in RI is Cox Communications and by coincidence, that bill went up $8.00 too. A conspiracy???
No real point to this story other than to make myself feel better ranting about what it costs to watch TV. I see no likelihood in cancelling the service and may even ADD a second DVR box. 🙂