Update on my previous post about the new car:
The Official Audi Survey came in the morning email pile and last night, so too an email from the salesman.
The email from the salesman gives clear indication that the dealership and maybe Audi corporate hold all the cards for his pay.
I HOPE YOU ARE HAPPY WITH YOUR NEW CAR. You will be getting a survey from Audi; if you can, give all 10s and yes answers on the survey. If you do not feel that you can answer with all 10s and yes answers, please don’t respond to survey. Please let me know if you have any problems, I will try to correct them for you.
My feeling is that his pay should be solely based on the fact he legitimately sold me a new car and his commission should be structured on that alone. None of this “10 and yes” garbage. It’s not right.
I gave the salesman all 10s but when it came to answering questions about the day I picked up the car – the confusion with the NY registration and also the not-so-nice “let’s reduce the trade-in by $500”, I spoke my peace. I predict I’ll be buying my next Audi in Rhode island! 🙂